Benefits
Airport Lounges
As an Erste Private Banking client, you automatically have access to the exclusive Erste Premier Lounge in the departures area of Terminal 2 at Václav Havel Airport in Prague.
LoungeKey – Airport Lounges all over the World
As an Erste Private Banking client, you have easy access to more than 1400 lounges around the world with any Erste Premier payment card. Simply create a LoungeKey account for a convenient overview of lounges.
Erste Private Banking Travel Insurance
With your account, you and other family members automatically receive travel insurance with Erste Private Banking with above-standard limits to cover a wide range of insurance claims. Trip cancellation insurance will also contribute to the comfort of planning your trips.
Visa Experience Program
In partnership with Visa, we’re bringing you the exclusive Visa Experience Program. Whether you are a sports enthusiast, enjoy going to music gigs or just love discovering interesting places, we have exciting events for you. Each of them is unique and led by top experts in their field who don’t usually work with the general public.
Safe deposit box insurance
A customer with an Erste Private Banking account automatically receives insurance for the contents of the safe deposit box up to a limit of CZK 10,000,000. The insurance is free of charge for you.
Visa Assistance – a personal assistant
Virtually every day, something may come along that we can help you with. As an Erste Private Banking client, you can use a personal assistant free of charge three times per month and spend your time doing what really matters to you.
What can we help you with?
- Renting a car abroad
- Locating and booking accommodation
- Tips and help with planning holidays
- Obtaining tickets to cultural events such as a concert by your favourite band
- Booking a craftsman
- And so much more
Visa Assistance is prepared to allocate 30 minutes to each request on business days from 9 am to 6 pm at +420 771 111 100. You can submit your request via telephone or by using WhatsApp.
Visa Doctor on the Phone
Do you need to consult about your medical condition or those of up to four minor children at any time? Are you seeking a second professional opinion on a specific health issue? The Doctor on the Phone service operates 24 hours a day, all year round, including public holidays. The communication is encrypted and thus entirely secure. With the Visa Infinite payment card, you can submit three requests free of charge per month, with a guaranteed call with the physician within 30 minutes of submitting a request.
The service can help you with the following:
- Consultation on your health and symptoms
- Sending an eRecept prescription, valid in pharmacies in the EU, minutes after completing the session
- Making an appointment with a physician; obtaining a full medical report, second medical opinion
- If your state of health so requires, we will arrange specialist consultations in a matter of days (internal medicine, cardiology, ORL, neurology, gastroenterology, etc).
Contacting the doctor
You can use the Doctor on the Phone service through a website meddiapp or a secure mobile application (App Store or Google Play). Once your registration is complete, you can submit your request for advice and then wait for a call with the physician.
Golf benefit program
In the May-October season we will give you a non-transferable discount of up to 40% on selected courses.
We are here for you
E-mail us
Visit us
Our private bankers are available at many branches throughout the country, which you can visit in person or contact them by phone.
The Erste Private Banking service is intended for clients with savings and investments of CZK 10 million or more within the Česká spořitelna Financial Group or for clients with savings, investments and loan products of CZK 20 million in total and more for the entire period of using the Erste Private Banking service.
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